Return & Exchange

We want you to love your shopping experience with us. If you're not completely satisfied with your purchase, we’re here to help. Please read our Return & Exchange Policy carefully.

Eligibility for Returns and Exchanges

1. TimeframeReturns and exchanges must be initiated within 60 days of receiving your order.
2. Condition of ItemsItems must be unworn, unwashed, and in their original condition with tags attached.Items marked as "Final Sale" are not eligible for returns or exchanges.
3. Non-Returnable ItemsIntimate items (e.g., lingerie, undergarments).Gift cards.Customized or personalized products.

Return Process

1. Submit a RequestContact our customer service at vryon@gmail.com with your order number and details of the item you wish to return.
2. ApprovalOnce your return request is approved, we will provide a return authorization and instructions on how to send your items back.
3. Shipping CostReturn shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
4. RefundRefunds will be processed to your original payment method within 7-10 business days of receiving and inspecting the returned items.

Exchange Process

1. Initiate an ExchangeContact our customer service to arrange for an exchange.Specify the item and size/color you wish to exchange for.
2. Stock AvailabilityExchanges are subject to stock availability. If the desired item is unavailable, we will process a refund.
3. Shipping CostWe cover the shipping cost for the first exchange. Additional exchanges may incur a shipping fee.

Damaged or Defective Items

• If you receive a damaged or defective item, please notify us within 7 days of receipt.
• Provide photos of the defect and your order number for a prompt resolution.

Contact Us

If you have any questions about our Return & Exchange Policy, feel free to reach out to us:

• Email: vryon@gmail.com

We’re here to ensure a seamless shopping experience for you. Thank you for choosing https://vryon.shop!